Effective Date: July 07, 2025
Welcome to Top Quality Detailing, LLC (“we”, “us”, “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://topqualitydetails.sj), contact us by phone, email, or SMS/MMS, or use any of our services—online or in person. We are committed to maintaining compliance with all relevant laws, including the California Consumer Privacy Act (CCPA), the Telephone Consumer Protection Act (TCPA), CAN-SPAM, and Application-to-Person (A2P) messaging regulations such as those mandated by GoHighLevel (GHL) and 10DLC.
We collect information that can identify you, such as:
Name
Address
Phone number
Email address
Vehicle information (make, model, year, service history)
Any information you voluntarily submit via web forms, SMS/MMS, email, or phone
Payment and transaction data (processed securely by third-party vendors)
IP address
Browser and device type
Pages visited, actions taken, referring URLs, and time stamps
Cookies, pixels, web beacons, and similar technologies (see Section 6)
When you provide your phone number and opt-in, we collect:
Phone number
Content and logs of SMS/MMS messages (including delivery status and carrier information)
Message preferences and interaction data
We use your information to:
Provide, schedule, and manage detailing services
Send appointment confirmations, reminders, service updates, and promotional offers (with your consent)
Respond to your questions and support requests
Improve our website and services through analytics and feedback
Conduct marketing, advertising, and customer satisfaction activities
Comply with legal and regulatory requirements
We do not sell your personal information. We may share your information:
With service providers (e.g., appointment, payment, or messaging platforms like GoHighLevel) strictly for business purposes under confidentiality agreements
When required by law, legal process, or government requests
To protect the rights, property, or safety of Top Quality Detailing, LLC, our customers, or others
In connection with a merger, sale, or transfer of assets (notice will be provided before your information is transferred and becomes subject to a different privacy policy)
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Messaging services.
Opt-In: You must explicitly opt-in to receive SMS/MMS or promotional emails.
Opt-Out: You can opt out at any time by replying STOP to any SMS/MMS, clicking “unsubscribe” in any email, or contacting us at [email protected] or 408-628-7691.
Help: For assistance, reply HELP to any SMS/MMS.
Most browsers allow you to manage cookies and tracking preferences.
Disabling cookies may affect site functionality.
You have the right to request access to, correction of, or deletion of your personal information.
You may request to know what categories of information we collect, the sources, the business purpose, and categories of third parties with whom we share it.
To exercise these rights, email [email protected] or call 408-628-7691. We will verify your identity before fulfilling your request.
We use cookies, pixels, and similar technologies to:
Understand how our website is used and to improve user experience
Remember your preferences
Enable relevant advertising through third-party platforms (e.g., Google, Facebook)
You may disable cookies via your browser settings, but this may affect functionality
We implement reasonable safeguards to protect your personal information, including SSL encryption, secure data storage, and access controls. Messaging services are managed via compliant, reputable platforms such as GoHighLevel, with robust security protocols.
Our services are not intended for children under 13. We do not knowingly collect data from children under 13. If you believe we have collected such data, contact us for immediate deletion.
Our site may contain links to external websites or services not operated by us. We are not responsible for the content or privacy practices of those sites. Please review their policies before providing personal information.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Messaging services. This means your consent and phone number for SMS/MMS communication will only be used to deliver messages through our approved providers, and never sold, rented, or disclosed to marketers or other third parties.
We may update this Privacy Policy as needed. Changes will be posted on this page with an updated effective date. Continued use of our website and services after changes constitutes your acceptance of the revised policy.
For any questions or requests regarding this Privacy Policy or your personal data, please contact:
Top Quality Detailing, LLC
3728 Charter Park Dr # A
San Jose, CA 95136
Phone: 408-628-7691
Email: [email protected]
Website: https://topqualitydetails.sj
Driven by Quality: Enhancing and Protecting Your Vehicle with Superior Detailing and Tinting Services.
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